![]() Despite these complaints, Penske’s reviews trend much more positively than any other moving truck company. ![]() Several Penske customers have reported issues like poor customer service and dirty trucks-all of which are common grievances in the truck rental industry. Penske maintenance and presale inspection. Of course, Penske has its fair share of negative reviews. We have thousands of Penske used trucks, tractors and trailers that are ready to fit your fleet needs. Are most customers satisfied with the company, or do reviews trend negative? Do most negative reviews touch on the same complaints? If so, those complaints should probably be taken more seriously. Instead, check for patterns in customer reviews. With a Penske Rental Account, youll get: And, well help you manage your rentals across multiple locations. īecause of this, you shouldn’t let a handful of negative reviews alarm you too much. Whether its the busy season or a trucks in the shop, sometimes you need short-term truck rentals to meet temporary demands. For one thing, people are far more likely to post a review when they’ve had a negative experience than when everything goes well. ![]() Now, customer reviews aren’t the most reliable source of information. On average, the company’s ratings from customers are a whole star rating over other moving truck companies. Penske Truck Rental, a subsidiary of Penske Truck Leasing, offers convenient and professional truck rental and leasing services in Brisbane (Wacol and. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors.
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